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I had my first experience at Cousins and it was excellent. Just had an oil change, but they provided amazing customer service. They send a full video of your car with narrated info about what is fine and what might need future attention. I will definitely use them again. Highly recommend!
Recommended?
Yes
| by Mary Bradlee ,
Oct 11, 2022
Great service and good prices! Kept up to date as the service progressed so there were no surprises and the complimentary air fresheners are pretty fantastic!
Recommended?
Yes
| by Kilwager ,
Sep 22, 2022
Recently for the 1st time had my oil changed at Cousin’s Auto Repair and found it to be a top notch shop. They do a inspection of the vehicle while filming it. It is sent back to you with any issues found.
Any future repairs will be at Cousin’s.
Recommended?
Yes
| by Tom Smith ,
Sep 15, 2022
They performed all the work I asked for and corrected a couple issues I didn't know about. They sent me a video of the issues found and an estimate for repair. The final cost was no more than the estimate. The price was very good.
Recommended?
Yes
| by James Stephens ,
Sep 08, 2022
Replaced catalytic converter. Prompt, on-time, friendly service.
Passed vehicle inspection with no issues.
Recommended?
Yes
| by Mary Armstrong ,
Aug 15, 2022
Without a doubt, the most knowledgeable and experienced shop I have done business with. Nate and his team members will go above and beyond to ensure that you have received the best possible services that you need. Very friendly and helpful,
they will explain why the work is needed and will let you decide how to proceed. No pressure to sell the work, financing options are available and overall a great experience. Highly recommend this shop to everyone.
Recommended?
Yes
| by Bill ,
Aug 09, 2022
My most sincere gratitude to Nate Andy and Anthony at Cousins Automotive! They have been wonderful to be able to put my faith and trust in with the repairs on my Chevy van. From brakes to headlights, shocks and even a new motor! They are most dependable and reputable for all of your automotive needs! Thanks again guys!
Recommended?
Yes
| by Annie Smith ,
Aug 09, 2022
Wonderful so understanding about low budget people . We are all trying to make the most out of our older vehicles so we have to keep pouring money in them THANKS NATE !!
Recommended?
Yes
| by Bob Markland ,
Jul 06, 2022
I can’t say enough good things about The video explanations, use of texting and quick easy to click links that are what I think makes this business stand out from the rest as the best to work with. I highly recommend this shop to everybody. Scheduling services are always hassle free and the friendly team is happy to help by working with you to fit your needs, it makes having to bring your car to the mechanic so easy!
Recommended?
Yes
| by KEvin Spause ,
Jul 06, 2022
Excellent communication; I had to have my Rubicon towed there after starter failure. Nate called me, explained the repair/costs and an explanation of the higher costs due to an aftermarket starter being unavailable. Quick turn-around, clear text communication keeping me appraised. Ready when promised for the less than quoted. Imagine THAT!
Very happy; HAPPY to broadcast my recommendation. Thank you Nate!
Anthony
Recommended?
Yes
| by Anthony Allen ,
Jun 15, 2022
